Job Title: Trainee Staff Assistant

Location: Sri Lanka

Job Type: Full-Time

Company Description:

We are a leading financial institution in Sri Lanka, committed to providing innovative banking solutions to our valued customers. We are looking for enthusiastic and dedicated individuals to join our team as Trainee Staff Assistants. This is a fantastic opportunity to kickstart your career in the banking industry and contribute to our mission of delivering exceptional service to our clients.

Job Description:

As a Trainee Staff Assistant at our esteemed financial institution, you will play a crucial role in supporting various banking operations and assisting in the delivery of top-notch customer service. This position is ideal for individuals who are eager to learn, grow, and build a successful career in the banking sector.

Key Responsibilities:

Customer Service: Interact with customers in a professional and courteous manner, addressing their queries and concerns efficiently.

Account Management: Assist customers in opening and managing their accounts, providing guidance on various banking products and services.

Documentation: Maintain accurate records and documentation, ensuring compliance with regulatory and internal policies.

Cash Handling: Process financial transactions, including deposits, withdrawals, and fund transfers, with precision and integrity.

Product Knowledge: Stay updated on our bank's products and services to effectively guide customers in making informed financial decisions.

Team Collaboration: Work closely with team members and support them in various day-to-day banking operations.

Compliance: Adhere to all relevant banking regulations, policies, and procedures to maintain a secure and ethical work environment.

Training: Participate actively in training programs and continuous learning initiatives to enhance your skills and knowledge.

Qualifications:

Minimum educational qualifications, such as A-levels or equivalent.

Strong communication skills in both English and Sinhala (Tamil would be a plus).

Excellent interpersonal skills and a customer-focused approach.

Ability to work effectively in a team.

Basic computer proficiency.

Eagerness to learn and grow in the banking industry.

Benefits:

Competitive salary.

Comprehensive training programs.

Career advancement opportunities within the organization.

A supportive and inclusive work environment.

Exposure to the dynamic field of banking.

If you are a motivated and dedicated individual who is passionate about building a career in the banking industry, we encourage you to apply for the Trainee Staff Assistant position. Join our team and be a part of our mission to provide exceptional banking services to our valued customers.

How to Apply:

Interested candidates are invited to submit their applications, including a resume and a cover letter detailing their qualifications and interest in the position. Please submit your application through the provided channels.